Frequently Asked Questions (FAQs)

Welcome to the Mapstone Real Estate FAQ page. We understand that navigating the Dubai property market can seem complex. Here, we've compiled answers to some of the most common questions we receive from our clients.

If you don't find the answer you're looking for, please don't hesitate to contact us directly.

General Questions

Q1: What services does Mapstone Real Estate Brokerage LLC offer? We offer a complete range of real estate services for both residential and commercial properties in Dubai. Our services include property sales, purchasing assistance, long-term and short-term leasing, and comprehensive property management.

Q2: Why should I choose Mapstone as my real estate agent? At Mapstone, we pride ourselves on our client-centric approach, deep market knowledge, and unwavering commitment to integrity. Our RERA-certified agents are dedicated to providing personalized service, expert guidance, and transparent communication throughout your entire real estate journey.

Q3: Is Mapstone a licensed real estate brokerage? Yes, Mapstone Real Estate Brokerage LLC is fully licensed by the Dubai Real Estate Regulatory Agency (RERA) and the Dubai Economic Department (DED). Our operations are fully compliant with the laws and regulations of Dubai and the UAE.

For Buyers

Q4: Can foreigners buy property in Dubai? Absolutely. Foreign nationals can purchase property in Dubai within designated "freehold" areas. These areas include many of the most popular communities like Dubai Marina, Downtown Dubai, Palm Jumeirah, and Arabian Ranches. We can provide you with a full list of freehold communities.

Q5: What are the main steps involved in buying a property in Dubai? The process typically involves these key steps:

  1. Search & Selection: Identifying the right property with our assistance.

  2. Agreement: Signing a Memorandum of Understanding (MOU or Form F) and paying a security deposit.

  3. No Objection Certificate (NOC): The property developer issues an NOC to legally permit the sale.

  4. Transfer of Ownership: Meeting at a Dubai Land Department (DLD) trustee office to formally transfer the property and pay the associated fees.

Q6: What are the typical costs and fees associated with buying a property? Besides the property price, buyers should budget for the following:

  • Dubai Land Department (DLD) Fee: 4% of the property purchase price.

  • DLD Admin Fees: Approximately AED 4,200.

  • Trustee Office Fee: Approximately AED 4,000 + VAT.

  • Agency Fee: 2% of the purchase price + VAT.

  • No Objection Certificate (NOC) Fee: Varies from AED 500 to AED 5,000, payable to the developer.

Q7: Can I get a UAE residency visa if I buy property? Yes, property investment can make you eligible for a UAE Golden Visa. As of the current regulations, investing in a property worth at least AED 2 million allows you to apply for a 10-year renewable residency visa. We can connect you with trusted partners who can assist with the visa application process.

For Sellers

Q8: How do you determine the value of my property? We conduct a comprehensive Comparative Market Analysis (CMA) based on recent sales data for similar properties in your area, current market trends, the condition and features of your property, and our expert local knowledge. This ensures we price your property competitively to attract serious buyers.

Q9: How will Mapstone market my property? We use a multi-channel marketing strategy to ensure maximum exposure for your listing. This includes professional photography and videography, listings on major property portals (like Bayut and Property Finder), targeted social media campaigns, email marketing to our extensive database of investors, and collaboration with our network of partner agents.

Q10: What costs are involved when selling a property in Dubai? Sellers are typically responsible for:

  • Agency Fee: 2% of the sale price + VAT.

  • No Objection Certificate (NOC) Fee: Payable to the developer.

  • Mortgage Settlement Fees: If there is an outstanding mortgage on the property.

For Renters (Tenants)

Q11: What is the process for renting a property in Dubai? The rental process is straightforward:

  1. Search and View: Find properties you like on our website and schedule viewings.

  2. Make an Offer: Submit an offer to the landlord.

  3. Reserve the Property: Once the offer is accepted, pay a security deposit to reserve the unit.

  4. Sign Contracts: Sign the tenancy agreement and provide post-dated cheques for the annual rent.

  5. Ejari Registration: Register the tenancy contract with Ejari.

  6. DEWA Connection: Connect your Dubai Electricity and Water Authority (DEWA) account.

  7. Move-In: Receive the keys and move into your new home!

Q12: What documents do I need to rent a property? You will typically need:

  • Copy of your Passport

  • Copy of your UAE Residency Visa

  • Copy of your Emirates ID

  • Security Deposit and Agency Fee cheques

  • Post-dated cheques for the rent

Q13: What is Ejari? Ejari ("My Rent" in Arabic) is the mandatory online registration system for all tenancy contracts in Dubai, initiated by RERA. It legally binds the landlord and tenant and is required to set up your DEWA account and for any dispute resolution.

For Landlords

Q14: How can Mapstone help me lease my property? We handle the entire leasing process for you, from marketing your property and conducting viewings to screening potential tenants, preparing the tenancy contract, and managing the handover. Our goal is to find you a reliable tenant quickly and at the best possible rental price.

Q15: Do you offer property management services? Yes, we offer a comprehensive property management service designed to give landlords peace of mind. Our services include rent collection, handling tenant communications, managing maintenance and repairs, conducting routine inspections, and ensuring your property remains a valuable, hassle-free investment.

Q16: How do you screen potential tenants? We conduct thorough due diligence on all prospective tenants. This includes verifying their identification documents (Emirates ID, visa, passport), confirming their employment status, and ensuring they are financially capable of meeting the rental obligations. This rigorous screening process significantly reduces the risk of future issues.